The Upside Down
Compare The Upside Down ticket types, live seller offers, refund rules and checkout caveats before you buy.

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Offers shown: 2
Experience Entrance Ticket
Which ticket should you pick?
Short and honest — no marketing noise.
It is the only listed child-specific ticket, priced at 17.95 EUR.
See the offers →It is the listed general product, “Amsterdam: The Upside Down Experience Entrance Ticket.”
See the offers →This is the alternative listed entrance product, although availability is limited.
See the offers →Choose by situation
Find your scenario — the right ticket is already picked.
Good to know
Practical notes before your visit.
Planning your visit
The Upside Down Amsterdam is an interactive Instagram museum in Amsterdam-Zuid, built as an illusion museum Amsterdam visitors can explore rather than a traditional collection. Its immersive experience presents contemporary Dutch culture through themed rooms inspired by Anna Nooshin, with optical illusions designed for playful photographs.
Inside, the giant ball pit and infinity room are major highlights, while other interactive installations create varied photo opportunities throughout the route. The venue also works as a content creator studio, so a phone with available storage is useful for capturing the experience. Groups can enquire about group bookings when visiting together.
The entrance is at Europaboulevard 5, across from RAI Amsterdam. Europaplein station is about a 2-minute walk away via Metro 52 Noord-Zuidlijn, while Tram 4 also stops at Europaplein; Amsterdam RAI station is roughly a 7-minute walk. Drivers can use the RAI parking garage and follow the venue’s walking directions from the car-park exit.
The published opening hours are Monday to Thursday 09:30–18:00, Friday and Saturday 09:30–20:00, and Sunday 09:30–19:00. A timed-entry ticket is used for scheduled admission, but a skip-the-line ticket should not be assumed to bypass bag inspection or other security checks. The venue is wheelchair accessible, with an elevator and almost all rooms accessible, and free luggage lockers are available; larger luggage can be stored at the back at the visitor’s own risk.
Before you buy
Concrete caveats: security, bags, cancellation, time slots.
- Tickets are non-refundable under the venue’s policy; date or time changes may be possible through ticket support instead.
- Arrive at least 5 minutes before your booked time slot; late arrivals may have to wait before entry.
- Small handbags or rucksacks may be carried by hand or worn in front, while larger bags must go into the lockers; storage is at your own risk.
- Staff may inspect bags or conduct a security check, so a timed ticket does not guarantee immediate entry through the admission process.
- Access for strollers, mobility scooters and wheelchairs is limited in some areas, and there is no external storage space for these items.
Frequently asked questions
The things people ask most.
Do I need a timed ticket for The Upside Down?
Yes. Choose an available time slot when booking and arrive at least 5 minutes before it starts. Keep your ticket or voucher ready to show at the entrance.
Can I cancel or change my The Upside Down ticket?
The Upside Down states that tickets are non-refundable, but you can request a different date or time through ticket support. Any change request is subject to the venue’s terms.
Should I buy from the official site or GetYourGuide?
The official site is the clearest choice when you want direct access to The Upside Down’s ticket support. GetYourGuide can be useful when official availability is limited, but check the final checkout total, ticket conditions and inclusions before paying.
Can I bring bags to The Upside Down, and is there security?
Small backpacks and handbags are allowed when hand-carried or worn at the front. Larger bags should go in the venue’s lockers, and staff may inspect bags or request a security check when necessary.
What happens if I arrive late for my time slot?
Arrive at least 5 minutes before your selected time. The venue’s terms state that failing to use a ticket for a specific date or time is at the visitor’s own risk, so late arrival may result in lost admission.
Are there free or reduced tickets for children and discount-card holders?
The official ticket information includes a children’s ticket for ages 3–11. Visitors using eligible city or discount cards must reserve a ticket in advance and bring the valid card for inspection; no general free-entry rule is confirmed here.
How long should I allow for a visit to The Upside Down?
Most visitors spend about 1.5 hours inside The Upside Down. Allow extra time if you want to take photographs in the interactive rooms or are visiting with children.
Is The Upside Down accessible for wheelchair users?
Yes. The Upside Down describes the venue as wheelchair-friendly, with an elevator and almost all rooms accessible. Contact the venue in advance if you need specific assistance with a particular room.


