Official site
Guided tourMuseum Admission
Official price Direct seller
per ticket$24
Buy →The 9 11 Memorial Museum
The decisive factor is timed-entry convenience: The 9/11 Memorial & Museum requires advance tickets with a reserved date and time, and every museum visitor must pass security at the main entrance on the north side of the Museum Pavilion.
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Verified marketplace
Guided tourNYC: 9/11 Memorial & Museum Timed Ticket with Tour Options
Limited slots Refund terms at checkout
per ticket$24.05
Buy →Verified marketplace
Guided tour9/11 Memorial Tour with Museum and One World Entry Options
Limited slots Refund terms at checkout
per ticket$28.63
Buy →Which ticket should you pick?
Short and honest — no marketing noise.
You want the most direct booking route
This is the official-site option and is currently available.
See the offers →You prefer a partner booking platform
GetYourGuide offers the product titled "NYC: 9/11 Memorial & Museum Timed Ticket with Tour Options".
See the offers →You need an option showing limited availability
This GetYourGuide offer is marked limited, so it may suit a buyer checking remaining inventory.
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Find your scenario — the right ticket is already picked.
Budget-focused buyer who can use either currencyGetYourGuide — "NYC: 9/11 Memorial & Museum Timed Ticket with Tour Options"Buyer who wants an available option nowOfficial site — "Museum Admission"Buyer facing limited partner availabilityOfficial site — "Museum Admission"Visitor wanting straightforward museum admissionOfficial site — "Museum Admission"Visitor who wants tour options alongside the timed ticketGetYourGuide — "NYC: 9/11 Memorial & Museum Timed Ticket with Tour Options"Family or visitor checking free or reduced admission eligibilityOfficial site — "Museum Admission"
Good to know
Practical notes before your visit.
TimingFor a quieter visit, choose a weekday morning or late afternoon; visitor guidance identifies these periods as less crowded, except on Tuesdays. The Memorial is open daily from 8 a.m. to 8 p.m., while the Museum is open Wednesday through Monday from 9 a.m. to 7 p.m. plus select Tuesdays, with last admission at 5:30 p.m.
EntranceEnter through the main visitor entrance on the north side of the Museum Pavilion at 180 Greenwich Street. Every visitor and all baggage, including mobility devices, must pass security screening, so a timed ticket or tour does not remove that step; bring only essential items and allow time for screening.
PriceThe official-site “Museum Admission” is listed at 24 USD, while the two GetYourGuide rows are shown at 24.38 USD and 29.02 USD. Compare the final checkout total and inclusions before paying, since the products and seller terms may differ.
DiscountsChildren age 6 and under receive free Museum admission, but each child still needs an advance timed-entry ticket. The Memorial Plaza is free for everyone, while the Museum requires a valid ticket. Free Admission Monday tickets are released online each Monday from 7 a.m. ET for visits from 5:30–7 p.m. and are first come, first served. Visitors receiving SNAP benefits can request free admission at the box office with an EBT card, limited to four tickets per person; free admission is also available to eligible 9/11 family members, active FDNY, NYPD and PAPD personnel, active or retired U.S. military members and veterans, and qualifying corporate-member employees with valid identification. New York-area residents, workers and students can receive free admission on the first Sunday of each month from 4–7 p.m. with ID. Free and reduced-admission visitors should reserve or obtain the required ticket before entering.
Planning your visit
The 9/11 Memorial & Museum stands at Ground Zero in the World Trade Center complex, where the Twin Towers once stood. Search results may also use National September 11 Memorial & Museum, World Trade Center Memorial, Ground Zero Memorial, or 9/11 Memorial Museum for the same destination. Memorial Plaza access is free daily from 8 a.m. to 8 p.m., while the museum is generally open Wednesday–Monday from 9 a.m. to 7 p.m., with select Tuesdays.
Michael Arad and Peter Walker designed the Twin Reflecting Pools in the footprints of the Twin Towers, and the Survivor Tree stands nearby as a symbol of resilience. Inside, Foundation Hall contains the preserved Slurry Wall, while the Memorial Glade honors people affected by exposure after the September 11 attacks. Exhibits also explain the events involving Flight 93 and the Pentagon, giving the visit national as well as New York context.
Timed-entry tickets are required for 9/11 Museum admission, and the museum recommends allowing 45–90 minutes. A guided memorial tour adds interpretation outdoors, while the official audio guide app provides complimentary commentary for the Memorial. Skip-the-line tickets, where offered, do not remove the mandatory security screening checkpoint or guarantee immediate entry before the reserved time. Do not assume Free Admission Tuesday means the museum is free; free Memorial access and select Tuesday opening dates are separate matters.
The site is at 180 Greenwich Street, beside the World Trade Center Transportation Hub and Oculus. Fulton Street Subway Station is one of the practical subway approaches, with additional routes serving Chambers Street, Park Place, World Trade Center, and Cortlandt Street. All museum visitors and bags pass security, and baggage larger than 19 by 17 by 8 inches is not permitted.
Before you buy
Concrete caveats: security, bags, cancellation, time slots.
- Timed entry does not bypass security: every visitor and bag must pass screening, including magnetometer checks and possible hand-wanding, so allow extra time before the reservation slot.
- Bags larger than 19 × 17 × 8 inches are not permitted. Large backpacks, umbrellas, and other oversized items may require storage, and the Museum may refuse items that are too large even for storage.
- Late arrival can cost you entry: a ticket is considered invalid when you attempt to enter more than 30 minutes after the stated reservation time.
- Museum tickets are single-entry only. After leaving through the main public exit, re-entry is not allowed, including to revisit exhibitions or use the Museum restrooms.
- Outside food and drinks are prohibited inside The 9/11 Memorial & Museum; only food and drinks purchased at the on-site Museum Café may be consumed there.
- Free or reduced-admission visitors still need the required ticket or reservation when applicable. Children age 6 and under receive free admission, but they must have a ticket for entry.
Frequently asked questions
The things people ask most.
Do tickets for The 9/11 Memorial & Museum use mobile tickets and time slots?
Yes. Museum admission is date- and time-specific, so keep the mobile barcode ready and use the entrance shown on your ticket. The partner product is also titled "NYC: 9/11 Memorial & Museum Timed Ticket with Tour Options."
Can I cancel or get a refund for The 9/11 Memorial & Museum tickets?
Cancellation and refund terms are not stated for either "Museum Admission" or "NYC: 9/11 Memorial & Museum Timed Ticket with Tour Options." Check the final checkout conditions before paying, especially if flexibility matters.
Should I buy The 9/11 Memorial & Museum tickets from the official seller or a partner?
Choose "Museum Admission" from the official seller when you want the direct venue product. Choose "NYC: 9/11 Memorial & Museum Timed Ticket with Tour Options" from GetYourGuide when the partner option has the time or tour format you need, but note that its availability is limited.
What bags can I bring to The 9/11 Memorial & Museum, and is security required?
All visitors and belongings entering The 9/11 Memorial & Museum must pass security screening, including magnetometers and bag checks. Items larger than 8 by 17 by 19 inches are not permitted inside, and large bags, backpacks, and oversized umbrellas may need to be stored; outside food and drinks are not allowed.
What happens if I arrive late for The 9/11 Memorial & Museum?
Entry is not guaranteed for early or late arrivals. A ticket may be treated as invalid when the attempted entry is more than 30 minutes after the reserved date or time, so arrive about 15 minutes early.
Do children or free and reduced visitors need tickets for The 9/11 Memorial & Museum?
Children age 6 and under receive free admission, but each child still needs a ticket. Free-admission visitors also need the applicable reserved ticket or timed admission, and qualifying visitors should bring any required identification.
What is the main bottleneck when entering The 9/11 Memorial & Museum?
Security screening at the Museum entrance is the unavoidable internal bottleneck, and timed admission does not remove that step. Bring as little as possible because every bag and personal item is screened, while oversized items may be refused or require storage.
