Official site
Entry ticketDay ticket Sisi Museum
Official price Direct seller
per ticket€20
Buy →Sisi Museum
Compare Sisi Museum ticket types, live seller offers, refund rules and checkout caveats before you buy.
Compare 5 offersfrom€20
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Offers shown: 5
Verified marketplace
Entry ticketEntry Ticket with Audio Guide
Limited slots Refund terms at checkout
per ticket€35
Buy →Verified marketplace
Entry ticketEntry Ticket with Audio Guide
Limited slots Refund terms at checkout
per ticket€36
Buy →Verified marketplace
Skip-the-lineSkip-the-Line Hofburg and Empress Sisi Museum Tour
Limited slots Refund terms at checkout
per ticket€48
Buy →Verified marketplace
Skip-the-lineHofburg Palace and Sisi Museum Skip-the-Line Tour
Limited slots Refund terms at checkout
per ticket€212
Buy →Which ticket should you pick?
Short and honest — no marketing noise.
Lowest price for standard admission
The Official site offers the standard Day ticket Sisi Museum at €20, below the partner entry-ticket options.
See the offers →Entry ticket with audio guide
This GetYourGuide option is specifically titled Vienna: Sisi Museum Entry Ticket with Audio Guide and is the lower-priced of the two matching audio-guide rows.
See the offers →Hosted visit at the lower skip-the-line price
The Vienna: Skip-the-Line Hofburg and Empress Sisi Museum Tour is the lower-priced of the two skip-the-line tour options.
See the offers →Choose by situation
Find your scenario — the right ticket is already picked.
Lowest listed price for a standard visitOfficial site — Day ticket Sisi MuseumWant historical context beyond basic admissionGetYourGuide — Vienna: Skip-the-Line Hofburg and Empress Sisi Museum TourWant a broader palace experience with skip-the-line accessGetYourGuide — Vienna: Hofburg Palace and Sisi Museum Skip-the-Line TourPrefer an audio guide rather than a live guideGetYourGuide — Sisi Museum Entry Ticket with Audio GuideTravelling with children or visitors who may qualify for free or reduced admissionOfficial site — Day ticket Sisi MuseumNeed to minimize admission uncertainty when partner inventory is limitedOfficial site — Day ticket Sisi Museum
Good to know
Practical notes before your visit.
TimingFor a calmer visit, choose a weekday morning near opening time. The official visitor page currently lists daily opening from 9:00 to 17:30, with last admission at 16:30. During the autumn refurbishment period, the museum section may close and opening hours may be reduced, so recheck the official schedule before booking.
EntranceAll visitors with valid tickets enter beneath the Michaelerkuppel. The individual ticket office is to the left of the Kaisertor in the inner palace courtyard, while the group ticket office is in the foyer beneath the dome. The exit is at Ballhausplatz, separate from the entrance, so leave suitcases, bulky bags, umbrellas and other prohibited items elsewhere: the venue has no left-luggage facility.
PriceThe official benchmark shown for the Day ticket Sisi Museum is 20 EUR, while partner entry tickets with audio guide are listed at 35 EUR and 36 EUR; guided options are listed at 48 EUR and 212 EUR. These options have different inclusions and seller terms, so check the final checkout total, currency, and what is included before buying.
DiscountsChildren under 6 enter free. Reduced admission is available for children aged 6–18, students aged 19–25 with a valid ISIC card, visitors with disabilities presenting valid ID, Vienna City Card holders, and school groups; school groups of 10 or more need a signed school confirmation. Admission is free for one accompanying person of a blind or wheelchair user when that companion is included on the visitor’s disability ID. Sisi Museum uses designated admission times, and online tickets are the only way to guarantee entry for a booked time slot; groups of 10 or more must reserve in advance.
Planning your visit
Sisi Museum Hofburg occupies part of Hofburg Imperial Palace in Innere Stadt Vienna, where the Sisi Museum and Imperial Apartments Vienna present the former residence of Empress Elisabeth of Austria and Emperor Franz Joseph I. The Hofburg Palace Sisi Museum route also uses the German name Kaiserappartements for the Imperial Apartments.
Inside, the Sisi Museum explores Elisabeth’s personal story through objects such as a Franz Xaver Winterhalter portrait and a Hungarian coronation dress, while an exhibit covers the Assassination of Empress Elisabeth. The Imperial court salon and former living rooms show court life, and the Silver Collection explains ceremonial dining under the House of Habsburg; the Silver Collection is closed until further notice.
A Sisi Ticket covers the Sisi Museum and Imperial Apartments, while a Hofburg combo ticket can suit itineraries combining several imperial attractions. A Sisi Museum skip-the-line ticket or Hofburg guided tour can add hosted assistance, but timed entry admission still applies; the Imperial Apartments audio guide is available free in multiple languages, subject to availability. Vienna Pass admission requires reserving a time slot online.
The address is Hofburg–Michaelerkuppel, near the Michaelerplatz entrance area; Herrengasse U-Bahn station is served by the U3 underground line. Sisi Museum opening hours are daily from 9:00 to 17:30, with last admission at 16:30, and Hofburg barrier-free accessibility includes lift access to the exhibition areas.
Before you buy
Concrete caveats: security, bags, cancellation, time slots.
- Large bags, suitcases, backpacks, scooters and other bulky items are not allowed, and the Sisi Museum has no left-luggage facility or cloakroom for storing them.
- A booked admission time is the safest way to secure entry; arriving without a time slot can leave admission subject to capacity and availability.
- Skip-the-line wording does not remove entry controls: visitors must still follow the Sisi Museum’s security and house rules before entering the exhibition rooms.
- The entrance and exit are in different locations, so you cannot rely on leaving bags or umbrellas at the exit for collection after the visit.
- Late arrival can reduce or jeopardize admission when the ticket is tied to a booked time, so allow time to reach the entrance beneath the Michaelerkuppel.
- Photography and filming are restricted in the museum, and selfie sticks, tripods and other unwieldy equipment may not be permitted on the tour.
Frequently asked questions
The things people ask most.
Can I use a mobile ticket for Sisi Museum, and do I need a time slot?
Yes, an official online ticket can be downloaded to your smartphone or printed. Admission is tied to a designated time slot, and the official venue says admission is guaranteed only with a purchased online ticket for a booked time.
Are Sisi Museum tickets refundable or cancellable?
Official tickets are generally non-refundable, and guided-tour payments are not reimbursed when visitors miss the tour start. Partner cancellation rules can differ, so use the cancellation terms shown by the seller before paying.
Should I buy from the official seller or a partner?
The official seller is the clearest choice for a standard visit and direct venue ticketing. Partner options may add an audio guide or a guided Hofburg experience, but they can cost more and their availability and cancellation terms are seller-specific.
Can I bring a suitcase or large bag into Sisi Museum?
No. Suitcases, bulky luggage, backpacks, scooters and other unwieldy items are not permitted, and Sisi Museum does not provide left-luggage storage. Bags larger than approximately A4, umbrellas and camera tripods may also be refused.
What happens if I arrive late for my Sisi Museum time slot?
Arrive in good time for the entry time printed on your ticket. The venue’s house rules state that arriving late can make the ticket invalid, particularly for guided tours, and a time-slot ticket does not remove possible security or admission-line waiting.
Do children and reduced-admission visitors need tickets for Sisi Museum?
Children under 6 have free admission, while children aged 6–18, students aged 19–25 and visitors with qualifying disabilities use reduced categories with the required proof. Because admission is time-slotted, confirm how a free or reduced ticket is issued for your visit rather than assuming a standard adult ticket will cover it.
Is Sisi Museum accessible for wheelchair users, and is there any companion concession?
The exhibition rooms are wheelchair accessible by lift, with accessible toilets available. Admission is free for one accompanying person when accompanying a blind or vision-impaired visitor or a wheelchair user, provided the companion is included on the disabled visitor’s ID.
What is the main bottleneck inside Sisi Museum?
The key constraint is the fixed admission time at the Hofburg entrance, followed by any busy-period waiting and security checks. The route also includes the Imperial Apartments, so allow enough time for the combined visit rather than treating Sisi Museum as an instant walk-through.
