Neues Museum
Compare Neues Museum ticket types, live seller offers, refund rules and checkout caveats before you buy.

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Prices and terms from every seller, side by side. Our picks are highlighted.
Offers shown: 2
Entry Ticket
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Short and honest — no marketing noise.
The Official site listing is available at 14 EUR.
See the offers →GetYourGuide shows limited availability for "Berlin: Neues Museum Entry Ticket".
See the offers →The Official site and GetYourGuide listings are both shown at 14 EUR, so the direct option is the simpler choice.
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Good to know
Practical notes before your visit.
Planning your visit
Search and transit listings may label the venue “Neues Museum Berlin” or “New Museum Berlin”, while the museum belongs to the Staatliche Museen zu Berlin on Museumsinsel, a UNESCO World Heritage Site. Its best-known object is the Bust of Nefertiti, displayed in the North Dome Room.
The Egyptian Museum and Papyrus Collection covers ancient Egyptian and Nubian cultures, including Amarna art and the Nefertiti galleries. The Museum of Prehistory and Early History presents Stone Age to medieval archaeology, with the Berlin Golden Hat among its highlights. The building was designed by Friedrich August Stüler and restored under David Chipperfield.
A timed entry ticket may be required for major exhibitions, and a time slot reservation is required for some free-entry visitors. Free admission under 18 applies to children and young people up to age 18, who should obtain a free day ticket online or at the counter and show identification. A Museum Island Pass or Berlin WelcomeCard Museumsinsel can provide direct admission across participating museums, while skip-the-line admission does not remove the need to follow venue entry procedures. A multimedia audio guide is available, and a guided exhibition tour gives more structured context.
The visitor entrance is through James-Simon-Galerie on Bodestraße; groups use its lower foyer. Use U-Bahn Museumsinsel, S-Bahn Hackescher Markt, or S+U Friedrichstraße. Opening hours are Tuesday to Sunday, 10:00 to 18:00, with Monday closed. Wheelchair accessibility is available, and the cloakroom and lockers handle coats and smaller bags; luggage cannot be accepted.
Before you buy
Concrete caveats: security, bags, cancellation, time slots.
- Large bags or backpacks over 30 × 20 × 10 cm must be left at the cloakroom, while luggage cannot be accepted at all; lockers and cloakrooms are available for smaller items.
- The visitor entrance is via the James-Simon-Galerie on Bodestraße, so allow extra time to reach the correct access point on Museum Island.
- Buying online can avoid waiting at the ticket counter, but you still need to complete the normal entrance process at Neues Museum.
- Children and young people under 18, as well as reduced-admission visitors, must carry the relevant proof; free visitors also need a free day ticket booked online or collected at the counter.
- Large special exhibitions may require a separate time-slot ticket even when your general museum admission is valid.
- The official product is titled "Jahreskarte Neues Museum"; confirm that its annual-pass validity matches your intended visit before paying.
- The GetYourGuide option has limited availability, so it may not remain bookable for your preferred visit date.
Frequently asked questions
The things people ask most.
Can I use a mobile ticket for Neues Museum?
Use the ticket format specified in your voucher. The product titles do not guarantee mobile entry, so keep the confirmation and any required identification ready at admission.
Can I cancel my Neues Museum ticket or get a refund?
Cancellation and refund terms are not stated for these entry tickets. Check the final checkout conditions before paying, especially if your plans may change.
Should I buy from the official site or GetYourGuide?
The official site is the straightforward choice when its ticket is available. GetYourGuide is a useful alternative when you prefer partner booking, but its listed availability is limited and its inclusions or conditions may differ.
Do I need a time slot to enter Neues Museum?
The ticket titles shown are entry tickets and do not state a specific time slot. Follow the admission time or date printed on your confirmation, and do not assume that a partner ticket allows entry at any time.
What bags can I bring to Neues Museum?
Small bags may be allowed, but bags or backpacks larger than 30 x 20 x 10 cm must be left at the cloakroom or in a locker. Luggage larger than cabin-bag size cannot be accepted, and storage capacity is limited.
What happens if I arrive late for my Neues Museum ticket?
Neither listed entry-ticket title specifies a late-arrival grace period. If your confirmation shows a fixed entry time, contact the seller before travelling and do not rely on late admission being guaranteed.
Do children and other free or reduced visitors need a ticket for Neues Museum?
Children and young people under 18 must obtain a free day ticket online or at the ticket counter and present valid proof at the entrance. Reduced visitors also need the relevant identification; booking online can help avoid the ticket-counter queue.
Is there a queue inside Neues Museum even with a ticket?
Buying online can avoid waiting at the ticket counter, but it does not guarantee immediate entry or empty galleries. Visitor traffic can still become congested around major collection highlights, so allow extra time for admission and viewing.



