Hofburg Palace
Compare Hofburg Palace ticket types, live seller offers, refund rules and checkout caveats before you buy.

All offers
Prices and terms from every seller, side by side. Our picks are highlighted.
Offers shown: 3
New Hofburg Palace Audio-Guided Tour & Entry Ticket
Imperial Treasury & New Hofburg Palace Combo Ticket
Which ticket should you pick?
Short and honest — no marketing noise.
The Official site option, “Day ticket Sisi Museum,” is listed at 20 EUR, lower than the partner options.
See the offers →This GetYourGuide product explicitly combines Hofburg Palace entry with an audio-guided tour.
See the offers →The 34 EUR GetYourGuide product combines Imperial Treasury and New Hofburg Palace admission.
See the offers →Choose by situation
Find your scenario — the right ticket is already picked.
Good to know
Practical notes before your visit.
Planning your visit
Hofburg Palace was the winter residence of the Habsburg dynasty. The Sisi Museum explores Empress Elisabeth’s life through personal objects, while the Imperial Apartments show the former living quarters of Franz Joseph and Elisabeth. The official day ticket covers the Sisi Museum and Imperial Apartments. The Silver Collection is currently closed until further notice, so check the official visitor information before planning around it.
The wider Hofburg complex also includes attractions such as the Imperial Treasury, Austrian National Library, Burgkapelle and Spanish Riding School; these are separate attractions unless a specific combination ticket says otherwise. The Sisi Museum is entered beneath the Michaelerkuppel. Opening hours are daily from 9:00 to 17:30, with last admission at 16:30.
Before you buy
Concrete caveats: security, bags, cancellation, time slots.
- The official “Day ticket Sisi Museum” is 20 EUR, while the comparable GetYourGuide audio-guided option is 23 EUR; the partner premium may matter if you do not need the added audio-guided format.
- The 34 EUR Imperial Treasury and New Hofburg Palace combo is a separate higher-priced product, so do not assume the 20 EUR day ticket covers the Imperial Treasury.
- Both GetYourGuide options have limited availability, which can reduce your choice of visit time when booking close to the visit.
- Suitcases, bulky bags and scooters are not permitted, and the visitor information states that no left-luggage storage is available; arriving with large luggage can therefore create an access problem.
- A timed or partner ticket does not remove the possibility of admission checks: Hofburg visitor rules allow searches of clothing, bags and other carried items, so security can still add time at entry.
- Last admission can be earlier than closing; standard visitor information lists last admission at 4:30 pm, so arriving near the end of the day can shorten the usable visit window.
Frequently asked questions
The things people ask most.
Do I need a mobile ticket or a timed entry for Hofburg Palace?
A booked admission time is the safest option because admission is guaranteed only for an online ticket with a reserved time slot. Keep the mobile ticket ready and follow the entry time printed on it.
Can I cancel or get a refund if I cannot visit Hofburg Palace?
The official visitor rules state that online tickets are generally non-refundable and that missing a guided-tour start time does not qualify for reimbursement. Partner cancellation terms can differ, so confirm the exact refund deadline before paying.
Is buying from the official seller better than buying from a partner?
The official seller is the clearest choice for venue-issued admission and access to special conditions or reductions, which the venue says are handled at its ticket offices. Partner tickets can be useful when they add an audio guide or combine Hofburg Palace with another attraction, but check the final inclusions and cancellation terms.
Can I bring bags into Hofburg Palace?
Do not arrive with bulky luggage, suitcases, large bags or scooters: these are not permitted inside the visitor areas. Security or access checks may still apply, so a skip-the-line or timed ticket does not automatically bypass them.
What happens if I arrive late for my Hofburg Palace time slot?
Late arrival is a serious risk: the official rules state that a ticket can become invalid when the printed entry time is missed, and guided-tour payments are not refundable when the tour start is missed. Go to the specified gate on the second floor in good time.
How do free or reduced-admission visitors book Hofburg Palace?
Special conditions and reductions are handled through the venue’s ticket offices, and valid proof of eligibility is required. Do not assume that a partner ticket includes a reduction or free companion admission; confirm the documentation and booking method before purchase.
What is the main bottleneck when visiting Hofburg Palace?
The main bottleneck is the fixed admission time at the entrance gate on the second floor, combined with access and security controls. Online tickets help secure the time slot, but you should still allow time for entry checks and avoid bringing bulky bags.



